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Return of goods 

  1. Client (Consumer) who bought a product can return it within 14-days from the date of purchase without giving a reason
  2. The 14-day period begins once the customer receives the product.
  3. Customer can return the product after filling in the proper form. The form has to be delivered to the Company before the end of the 14-day period.
  4. In case of returning the product, the original sales contract is terminated.
  5. The Company has to return all payments made by the customer within 14 days from reciving the proper documents. The Company may withold any returns until it receives the product from the customer.
  6. If the customer has chosen any other form of transportation than the chepeast(regular) one, the Company isn't obligated to cover its cost.
  7. The Customer has to return the product within 14 days.
  8. In case of returning the product, Customer pays only for the transport.
  9. If the product cannot be send via a regular post office, the Company informs the Client on their website.
  10. The Customer is responsible for any damages that were made.
  11. The Company returns money through the same channel it aquired the initial payment.
  12. The Customer cannot return any goods from these categories: audio recordings, computer software should the box they came in was opened.

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